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Can I pay a year in advance?
Yes. You’ll receive 15% off the monthly subscription rate when you commit to a year of service. You’ll be able to choose yearly billing as an option after choosing your plan above.
What is a paid user?
A paid user is any Account user or any user in a Workspace that has a Collaborator, Moderator, or Administrator role. You can read more about the difference between Paid and Free users on our support site.
Can I change plans at any time?
Onehub is a monthly subscription. You can upgrade, downgrade or cancel at any time. There are many Onehub plans available to meet your unique business needs. If you need help choosing a plan, are interested in our Business Edition or would like to upgrade, downgrade or cancel your current plan a Onehub sales representative will be happy to help. Email us at firstname.lastname@example.org or call (877) 644-7774.
Do I have to pay for external users?
Users invited at the Workspace, Folder, or File level as a Viewer, Printer, Downloader, or Creator are free and do not count against your user limit. In most cases, these types of users will be external. You can read more about the difference between Paid and Free users on our support site.