Meetup Does Case Study with Onehub

Meetup logo

Recently, our client Meetup, the online social network, was kind enough to talk to us about why security and control in online file sharing is so important to their business.

When Meetup needed a way to share corporate and financial documents securely with shareholders, bankers, advisors, and potential partners, they turned to Onehub. This case study shares the story of why they selected Onehub to handle their secure online file sharing needs.

About Meetup

Most people have probably heard of Meetup. They have the world’s largest network of local community groups. They bring people with common interests together with the purpose of sharing, teaching, learning, and making a difference in the local communities. Meetup has 15 million members and approximately 140,000 Meetup groups. These groups get together with local communities and engage in activities face-to-face in addition to working online. More than 9,000 groups meet in local communities daily and form lasting community bonds.

For our case study, we talk with David Pashman, attorney and general counsel for Meetup. In the Meetup community, Pashman is casually known as Lawzilla. He brings together businesses, communities, and development teams so they can work together to overcome legal and business obstacles.

Pashman told us that when he started at Meetup he realized a need to securely store and share corporate documents, investor documents, and shareholder updates. He needed secure sharing permissions in order to control who could print and share each of their documents.

“The consumer-based file sharing services we were already using didn’t have the level of granularity we needed for controlling access and privileges to manage some of our information,” Pashman explains. “Onehub lets us control whether someone has the right to print or share our files, which is important to our business.”

Now while using Onehub, Pashman is able to set user permission when sharing files internally and externally. The permission controls allowed him to limit access permissions to corporate documents and financial information so that outsiders can view but not print, while others can edit and then save. He can also manage what happens to files after they are shared by using the Onehub audit trails to track activity history for each file. At any point in time, Meetup might have 100 to 200 people across the US securely viewing their shared documents.

“For outside users, I need Onehub’s platform with more security features, so I can grant specific access, see audit trails, and track activity history,” says Pashman. “I always know who has seen what and when, and I can control the printing and sharing. I use Onehub when file security features and control are most important.”

Read more about why Meetup choose Onehub and continues to use Onehub by reading this case study.

Richard Morgan: Onehub Account Executive by Day, Hollywood Voice-Over by Night!

Richard

Drumroll please! Introducing our new team member and account executive, Richard Morgan. Get to know Richard a bit by reading how he got started in the interesting industry of voice-over work.

Q – How did you get into voice-over work? 

A – I used my voice for professional singing and sports announcing for many years before even considering getting into a voice acting career. I witnessed what happened with the “golden voice” on YouTube and other national media outlets. This inspired me to pursue something on a much larger scale. My first big break was with Paramount Pictures in 2012 for the movie trailer Paranormal Activity 4 and Jack Reacher. Things have really taken off since then with work through LucasArts, Lucasfilm, Disney, ESPN Radio, Universal Studios, Warner Bros., and Fox.

Q  What is it about voice-over work that you find the most interesting and challenging?

A – The biggest challenge has been learning to speak without my “midwest” accent (haha). The most interesting part of the job has been meeting the people that make up the industry.

Q  What has been the most rewarding voice-over work that you have done to date?

A – To this date, public speaking for charity benefits has definitely been the most rewarding for me. I do have a project on the horizon that has been a life long dream of mine (to be disclosed soon so stay tuned!).  But, helping others is always more rewarding than personal accolades.

Q – Is there a particular voice-over professional that you admire?

A – I would have to say that Hugo Weaving is very high on my list right now. I can’t go without mentioning Don Lafontaine and Seth McFarlane.

Q – How does this passion for voice-over work help you in other areas of life (doing sales for Onehub, for instance)?

A – I believe that my voice talent gives a (sales) presentation a professional touch and this can make all the difference. In any multimedia presentation, whether a business training video, sales demo, or an entertaining podcast, voice matters. For advertising material that urges the buyer to take action, it needs to get their attention and establish trust. The wrong voice can not only be ineffective in generating sales, but can actually put off listeners.

Q – How can we keep up with your voice-over work accomplishments?

A – Unfortunately, there seem to be a few people named Richard Morgan in the world, and it turns out that some of them are also doing voice-over work professionally (small world indeed!). Most of my work can be found on YouTube at this point. Coming up, I’ll be working on a Disney movie and once that is completed I will have my own IMDB page!

We hope you have enjoyed getting to know our account executive, Richard! Stay tuned for the next Onehub staff spotlight interview. You never know who you’ll get to know!

Limeade Dominates with Help from Onehub

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Limeade recently did a case study with us and shared why they initially chose to use Onehub, as well as why they have continued to use Onehub. In the case study, the Bellevue, WA company showcases their drive to “measurably improve well-being in the world through happy, healthy, high-performing workforces” and how Onehub plays an integral part in Limeade’s continuing success.

Limeade, the enterprise engagement platform that focuses on performance, wellness, and incentives to build high-performance workforces, started out using our online data room where they stored legal materials, corporate files, and proprietary contracts for their potential investors. According to Jaime Ostheimer, Limeade’s financial analyst, this fit their business needs in the beginning. However, as Limeade grew and built a stronger portfolio, they continued to use Onehub for online file sharing of proprietary internal documentation and customer contracts.

Jaime is one of the primary users of Onehub, along with her company controller. She says she finds Onehub to be self-explanatory and very efficient. According to Jaime, Onehub allows the data to keep flowing when one of them is away from the office.

“Especially during key times like an audit or evaluation period,” says Ostheimer, “it’s important to us and our external users to have easy, well-organized access to our documents any time they want. It keeps our processes going smoothly.”

Jaime’s favorite feature is the ability to securely upload her files and then share them folder by folder, or file by file, according to each user’s needs. While most users that she shares with have view-only rights, Jaime is able to give extra download rights to the benefits brokers, legal team, and external auditors. Jaime likes the fact that she was able to set up these sharing permission settings without any real training and is able to trust that their private documents are kept secure.

“Onehub is very easy to use, and I am confident that it’s secure. I like its flexibility and that it’s configurable to how we want to structure our files and data. Knowing that our files are protected, well-organized, and easily accessible has been important to our company’s success.”

Check out the entire Limeade case study.

Meet Leigh Caplan, Onehub’s Lead Dev and Resident DJ

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This month, for our Onehub staff showcase blog post, we’ll be introducing you to Leigh Caplan, Onehub’s lead developer. Here you can get to know Leigh and his passion for producing electronic music for the masses.

Q – How did you fall into the drum and bass scene originally?

A – I think I first heard a Photek track on a PlayStation game in the late ‘90s. I didn’t grow up in the UK so getting exposed to that style of music wasn’t as easy as it is now. In college, I started going to raves and getting more involved with producing electronic music; Drum and Bass was always present but never front and center. I guess I just became obsessed with the music, and have been making it ever since.

Q – What do you like the most about creating music?

A – I love the feeling you get when a song starts to take shape; a second ago it was just a mess of weird synth sounds and old samples, but suddenly it has a personality and a pulse. I think the thrill of creation is what keeps all artists going. It literally never gets old.

Q – Have you ever heard your music play while out at a club or just hanging out with friends? That must be crazy!

A- Yep, that just happened last Tuesday. It is crazy, but pretty cool as well. Your music sounds different in a club; different things are emphasized by the shape of the room, the size of the speakers, etc. Because of this, sometimes I don’t realize that it’s one of my tunes for a few seconds. My wife (with whom I produce music) always knows immediately though, and she makes fun of me for being so bad at spotting our tracks.

Q – Is there a particular DJ or music artist in your space that you admire?

A- Oh, there are dozens. There are people who have been in it since the beginning like Goldie, Klute, Total Science, and Ed Rush & Optical (who laid the groundwork for the particular flavor of DnB that I make), and there are relatively new artists like Break and DLR who are continuing to push things forward. I’ve only left about 100 or so artists off this list, there are just too many to name!

Q – How does having Drum and Bass pumping through your veins (and headset) help you build amazing online apps like Onehub?

A – I have heard that music and programming are highly correlated skills so maybe there’s something to it. I think that all of your outside experiences and influences give you different tools to approach different problems, so being heavily involved in producing music (and all that it entails) gives me a wider pool of knowledge to draw from when I’m programming.

I also use Onehub extensively to host my in-progress tracks, share with collaborators, and deliver masters to record labels when it’s time for release. Our granular security settings are great for making sure the right people are able to access the right files, and our previews are great for letting people listen (but not download).

Plus, when you’re listening to fast music, you can type 35-40% faster. It’s science.

Q – Do you have any new music coming out in 2014? If so, how can we be notified as soon as it goes live?

A – Yes, 2014 is already shaping up to be super busy! We have a 5-track EP locked in for Dispatch Recordings, a remix for Neil Davidge of Massive Attack, an appearance on Intrigue Music’s “Intrigue 11” LP, a 12” for CIA Records, a track on MC Fats’ “We Gotcha” compilation, and more new music in the pipeline for Commercial Suicide.

I always post clips to the SoundCloud page, so the best place to hear (and get links to buy) the newest stuff is at http://soundcloud.com/quadrant

We hope you enjoyed getting to know Leigh! Stay tuned for another Onehub staff profile coming soon.

New Horizon Security Services Case Study Shows off Onehub’s Secure File Sharing

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New Horizon Security Services (NHSS) knew they needed a better way of sharing files amongst 400+ employees scattered across the state of Virginia. The family-owned business has four offices statewide. NHSS provides armed and unarmed security for government agencies, shopping malls, and private companies.

Kate Painter, the Communications and Public Relations Specialist, was nice enough to engage in a case study with us that explores why they choose to switch to Onehub from their existing file sharing software.

“We like Onehub a lot around here,” says Painter. “It gives us a central point to go to for sharing files and ensures people have access in the right ways. It’s convenient, quick, simple, and effective for everyone.”

NHSS: Onehub Power User

NHSS tried a few other solutions for secure online file sharing, but they didn’t meet their needs. Eventually, they tried Onehub and found it to be easier to use with more of the capabilities to closely manage who can share their files and to what extent. These included tightly controlled file access, file usage monitoring, the ability to view files without downloading, customizable client portals, and enhanced security.

NHSS uses Onehub for their client portal needs. This allows employees to easily access files, forms, centralized benefits info, company updates, newsletters, links to online timesheets, training info, and more. NHSS employees use the portal to assign tasks to their colleagues and for online file sharing.

With hundreds of files uploaded to the Onehub client portal, NHSS is happy to be using Onehub. As Painter puts it, “It seems like it’s been here forever now, so often do we use it. It’s easy, customizable, and a great communications tool.”

Onehub’s Secure Online File Sharing

NHSS is able to control access to the people that use their Onehub workspaces.  For example, management teams are able to post tasks and comments on files, and they can control whether added users are only able to view or print files. Client invoices have limited access rights and other files are locked down to prevent any type of unauthorized alteration.

“Being able to limit Onehub’s functions to certain users or files helps us keep things private or make them public as we need,” says Painter.

New horizons security services has grown to depend on Onehub to help them run their business. Onehub has become an integral part of NHSS in that each new employee is required to learn Onehub as part of their orientation. This shows the strong partnership between the two companies. Check out the case study to learn more.

Meet Brian Warren – Onehub Designer and Typography Enthusiast

Each month we focus on helping you get to know the great people that work at Onehub. This month, we will be focusing on our lead designer, Brian and his passion for design and typography.

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Q – How did you first realize that you were interested in design & typography?

A – I ended up here by way of a rather circuitous route. I went to college as a Theology major. After a few years, while deep in the fog of my second year of taking Greek, I realized I might be due for a change. I had always been into art, and was even doing design freelancing design in my spare time over the summers. Graphic design was an easy fit for me. I switched my major mid-semester and never looked back. (My rather average grades shot through the roof.)

I remember very clearly the first day of my first graphic design class. We were talking about typefaces and all the associated jargon and nuances of this strange discipline. I was hooked. I loved how detailed and logical type was, while also being elegant and beautiful. It nurtured both sides of my brain in a way that I hadn’t ever experienced before.

Q – What gets you excited about typography?

A – We’re currently experiencing a wonderfully exciting time in the world of typography. All modern web browsers, even on mobile devices, are capable of using web fonts. Prior to this era, designers on the web only had a handful of fonts at their disposal. Now it’s no exaggeration to say we have countless options for web typography. I feel like a kid in a candy store.

Q – Are there any drawbacks to having so many options for web type?

A – Of course. Just like being the kid in the candy store, if you eat all of the candy you’ll get sick. If a design incorporates too many web fonts, then the experience for a user loading the web page can be a little slow, especially for mobile users. It pays to be smart about which fonts you include, and in which weights and styles. I recently wrote about this particular topic for Typekit as a guest author on their blog: On Weights & Styles.

Q – What’s your favorite typeface?

A – I wish I could answer this. I can’t say I really have an all-time favorite. I do love Trade Gothic, and I confess I’ve always had a thing for Garamond.

Q – How are things looking for the future of web typography?

A – Type on the web has a bright future. We’ve jumped a few technical hurdles in getting web browsers to work with web fonts, and type foundries and distributors are making it easier than ever to buy and use web fonts. In the future, browser makers will be adding more features to allow us designers the flexibility that we have enjoyed in print design for centuries. Things like control over hyphenation, better kerning support, better ligature support, and stylistic alternates are all things that we can see are coming, but need more broad support by web browsers before we can rely on them.

Q – Do you have any suggestions for people who are interested in getting into typography?

A – Oh sure! For one, everybody interested in typography needs a well-worn copy of this on their shelf: The Elements of Typographic Style, by Robert Bringhurst. This is the first stop on the typographic train. Bringhurst eloquently explains both the how and why behind everything from font selection to page dimensions with a passion that is absolutely contagious.

There’s no shortage of websites to read about typography as well. One of my favorites is Typedia, a user-contributed encyclopedia of typefaces. In addition to being a fantastic resource on its own, Typedia hosts a weekly Type News article written by my friends Grant Hutchinson and Erik Vorhes. It has tons of info each week including new typeface releases, typographic news, and links to great type articles around the web.

Q – How can those interested keep up with your latest and greatest in the world of design and typography?

A – Well, I write semi-regularly on my site at Be Good Not Bad, and I am @mrwarren on Twitter. If you happen to be near Vancouver, you can see me speak at Web Type West on February 1, 2014.

PRG Talks Improved Efficiency and Collaboration in Recent Onehub Case Study

PRG

We recently did a case study with Cindy Hearn, Sales & Marketing Specialist for the Production Resource Group (PRG). We had an interesting chat that explains how they use Onehub to improve project collaboration.

PRG is a worldwide leader in event technology with 40 locations scattered across the globe. They set up lighting, audio, video, rigging, staging, scenery, and many other presentation services for events around the world. PRG has worked on projects like “The SEMA Show”, Oprah magazine’s “O You Weekend”, and “Auto Trader”.

For PRG, having employees who need to collaborate spread over  multiple continents poses some very special challenges. When you combine that with extremely large CAD drawings of light schematics, floor plans, and much more, it further complicates matters.

“Our CAD files were too big to email and took too long to FTP. What we really needed was a client portal where we could share and transfer large files easily and set access permissions at various levels,” said Hearn.

The PRG team members all needed access to project files in real time in order to get their jobs done. Also, Project Managers needed to be able to set the proper user permissions so that they can control how files are used, as well to speed up collaboration.

PRG Picks Onehub

PRG selected Onehub for several reasons. Onehub allows project managers to set up workspaces for each project. PRG can customize each private workspace with their logo and colors so both internal employees and clients will recognize their brand. As the different files related to the project get created they can each be saved to their designated Onehub workspace.

Onehub’s automated email notification tells all of the required people when a file has been updated on the system. This improves collaboration and lets everyone know what is going on.

“Notifications are one of the many ways Onehub makes our event management process more efficient. Our Sales and Operations teams have a clearer line of communication within and across their locations,” explains Hearn.

We were most excited to hear Hearn state this about Onehub: “It’s been great for everyone, including our clients.”

Read the PRG case study.

Announcing 24/7 Phone Support

Onehub is now offering 24×7 phone support. We have clients all over the world that need 24 hour support, 7 days a week. This change allows us to be there for them when they need assistance. Now, when you are working after hours, or happen to be in a different time zone, and have a question about Onehub you can reach a live person by phone.

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Brandon and Brooke, the lead customer service representatives at Onehub.

Why Is This Important?

We know when using any type of cloud services, great customer service is essential. Management needs to know that the services will be available when they are needed. If employees or customers have a question, it needs to be answered promptly.

IT needs to have support whenever a team member needs it. If users in the office or out in the field need help with an issue, they need to have a person available to answer their questions.

At Onehub, we recognize how important 24/7 customer service is and are delivering on this need. Our customers on the other side of the world are working while most of us in the US are asleep.  When they have a question or problem with their Onehub account, we will be there to answer their call: It will be answered by a live person instead of a voicemail system.  We’ve all had times when we worked late to meet a deadline or get ahead on a project.  If you’re burning the midnight oil, we’re here for you.

Birch Capital on Customization and User Permissions

Birch Capital

We recently had a chance to chat with our customer Birch Capital for a case study. In this Onehub case study, Birch Capital explains that they needed an online file sharing solution that would guarantee that their files were going to be secure, while at the same time providing ease-of-use for their employees and customers.

Birch Capital is a specialty real estate finance group while Birch REA (real estate advisors) offers real estate services to financial institutions, investors, developers, corporations, and more. Vast amounts of information flow between the two companies and document sharing with proper security is essential.

During the case study, J. Bruce Ricciuti, president of Birch REA and managing director of Birch Capital, shared with us that some of the initial online file sharing providers they tried had several limitations with ease-of-use and customization. Sometimes clients had login and usage issues, while other times the provider simply didn’t have the customization or user permission controls that they needed for security.

Onehub Customer Portal Was the Solution

Investors of Birch Capital depend on quick and easy access to a customer portal in order to get their jobs done. They need to be able to find and share financial information in the form of documents, videos, photographs, building plans, legal documents and more.

For the real estate advisors, they must constantly share in-progress real estate files and use Onehub to track who has been accessing the confidential information along the pipeline.

At any given point, Birch may run up to 30 Onehub workspaces that have limited access to only approved individuals organized by project. In order for things to run smoothly, user permissions must be managed for both companies and all information and activity must remain confidential and separate.

“Limitations with our previous tool got us into some very embarrassing situations around this,” explains Ricciuti. “But with Onehub, we can customize who we send our information to, how we receive information back from them, and whether everyone has visibility into everyone else’s activity.”

Customization the Way Birch Needs It

Birch wanted to make sure that each workspace was customized providing their clients with a unique and professional user experience. Using Onehub’s white labeling service, Birch has been able to replace the Onehub logo with their own throughout all of the workspaces. This, combined with using their own domain, helps Birch improve their brand image.

Ricciuti revealed in the case study that he “would recommend Onehub without any doubts.” We’re always thrilled when customers are happy.

Read the entire case study.

 

Meet W. Andrew Loe III – Onehub Lead Developer and Sailing Fanatic

It’s time for another staff spotlight! This month, meet Andrew. Andrew is one of our Lead Developers and is a fanatical and outstanding sailor of the great blue seas. Find out how Andrew got started with sailing and how you can follow his maritime adventures below.

Andrew from Onehub

Andrew’s Love for the Ocean Sport
We had a great conversation with Andrew about his love of sailing on the open waters:

Q – How did you get into sailing exactly?
A – My parents had some experience racing and cruising. When I was seven, we lived on a boat in the Caribbean for 18 months. When we got back to New Orleans, they took me out to the lakefront where we saw a group of kids racing Optimist dinghies. I said I wanted to try it, and that was the start.

 Q – What is it about sailing that makes it an addictive hobby for you?
A – First, I like competition; sailing provides plenty of opportunities to race and challenge myself. It is one of the oldest Olympic sports, and many of the trophies have been around for over 100 years; there is a lot of history to try and overcome. Second, I love how dynamic it is, each race is different from the last.

Q – Does sailing help your brain stay sharp for all the stellar code you write for Onehub?
A – I feel like coding and sailing have a lot of overlap. Writing good code is still a very young and changing process. Programmers are learning new techniques nearly every day. The adaptive skills I’ve learned from racing all these years have prepared me well. I am comfortable picking up new tools and techniques, but smart enough to know when to wait for something to prove itself. It’s a delicate balance of risk and reward, much like a race.

Q – What is the craziest or most exciting sailing story that you can share with us (PG-13 version!)?
A – I’ve had a lot of wild encounters all over the world, but I recall one specific event close to home when I was about 14. We were racing on Lake Pontchartrain when a bad storm cell developed causing the wind to go from 15mph to 60+mph in a matter of minutes. To avoid destroying our boats, we flipped them over and sat on the bottoms to ride the storm out. After the cell passed, we righted them and kept on racing. Sometimes you have to adapt to the circumstances!

Q – How can we keep up with your ocean adventures?
A – I was the skipper for the Seattle Yacht Club and Sail Team Seattle challenge for the New York Yacht Club Invitational Cup that took place September 7-14, 2013 in Newport, Rhode Island. There is excellent coverage available on Youtube including our at showdown with the eventual winners. In addition to the Invitational Cup, I do some blogging about sailing, kiteboarding, and snowboarding adventures on my journal.

Here is an action shot of the Swan 42s that Andrew and his team raced earlier this month at the Invitational Cup. Andrew is driving boat #17!

Andrew's Boat
(Photo by Rolex/Daniel Forster)

We hope you have enjoyed getting to know our lead developer, Andrew.  Stay tuned for another spotlight interview next month.